Please call the hotel directly at 212-838-1400 for availability during this time.

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Hotel Services

Hotel Services

The Lowell’s multilingual Concierge team are expert guides to the city that never sleeps. Their longstanding relationships afford guests privileged access to a rarely seen side of New York. Whether it’s opening doors to shop a designer’s private collection, VIP entry to The Armory, tickets to a sold-out show, or a private after-hours tour of The Frick, the Concierge provides a unique lens to discover New York City from all angles. With insider’s access, guests brush shoulders with local residents at high-profile cultural events along Museum Mile and Lincoln Center.

Let our concierge team guide you through many family friendly activities in the area with customized itineraries and recommendations to make your stay in New York fun filled and memorable for both the little kids and big kids!

Prior to your arrival our Guest Relations Team will reach out to you to gather any details you would like to share, to ensure our team is dedicated to personalizing every aspect of a guest's stay from unspoken preferences to unexpected surprises, going above-and-beyond at every turn to make sure each stay is unforgettable.

Contact our Concierge Team at or by calling 212-605-6812.