The Lowell’s multilingual Concierge team are expert guides to the city that never sleeps. Their longstanding relationships afford guests privileged access to a rarely seen side of New York. Whether it’s opening doors to shop a designer’s private collection, VIP entry to The Armory, tickets to a sold-out show, or a private after-hours tour of The Frick, the Concierge provides a unique lens to discover New York City from all angles. With insider’s access, guests brush shoulders with local residents at high-profile cultural events along Museum Mile and Lincoln Center. The Concierge team is dedicated to personalizing every aspect of a guest's stay from unspoken preferences to unexpected surprises, going above-and-beyond at every turn to make sure each stay is unforgettable.