Our Commitment to Health & Safety
We are delighted to welcome you home to The Lowell, and if it is your first stay, we strive to become your new ‘home away from home’. During these unprecedented times our team will make every effort to make you feel safe and at ease while you are residing with us in New York City.
The health and safety of our guests, employees, and vendors is our top priority. We have been diligently preparing to welcome you back by implementing enhanced health, safety and cleanliness measures for your well-being and comfort. We are guided throughout this journey by the recommendations of the CDC as well as the office of the Governor of New York.
In addition, The Lowell is complying with Leading Hotels of the World's Healthy Stays initiative. The Healthy Stays commitment provides expert medical guidance, gold standard cleanliness accreditation and enhanced hygiene standards.